Top Questions
Which Bluetooth® profiles does Verizon Wireless currently include?
Rather than discuss specific profiles, Verizon Wireless has found it more helpful to our customers to discuss Bluetooth functionality. For functionality included on each of our Bluetooth-enabled devices, refer to the following:
Profiles for handsets (e.g., Motorola, LG)
Profiles for PDAs (e.g., BlackBerry®, Palm®)
Note: To view the PDF files, you may need to download the free Adobe Acrobat Reader.
What is the Bluetooth® hands-free profile?
The Bluetooth hands-free profile allows the use of hands-free accessories, such as car kits and portable speaker devices. Verizon Wireless recommends that the customer check the car kit interoperability chart prior to purchasing a Bluetooth capable device. Interoperability with car kits varies and not all Bluetooth features are supported in every car kit.
How do I set up a Bluetooth® headset?
Follow these steps:
- Charge the headset completely before beginning.
- Power up the device.
- Put the device in Pairing Mode.
- Check your user manual to find how to do this with your device.
- Put the Headset in Pairing or Sync Mode.
- Check the headset user manual to find how to do this with your headset.
- The device and headset must be in Pairing Mode at the same time.
- They normally search for approximately 60 seconds.
- Device will scan for all Bluetooth devices.
- Highlight device (headset) that you wish to pair with your device, press "OK."
- You may be prompted for a PIN code; typically, “0000” is the default code.
How do I get help setting up Bluetooth® accessories other than headsets?
For help setting up Bluetooth accessories carried by Verizon Wireless, please contact our technical support line at (800) 922-0204. For additional Bluetooth support related to Verizon Wireless devices, please contact the device manufacturer.