Top Questions
Do I use Airtime or Megabytes when I'm using an application?
Not always. Some applications do not incur airtime or megabyte charges during usage. However, there are some applications that will require your phone to make a network connection for purposes such as retrieving and posting high scores, updating daily horoscopes or playing games against other subscribers. In these instances airtime or megabyte charges are incurred. Applications that incur airtime or megabyte charges during use are denoted in the description of the application on Get It Now®.
Do I use Airtime or Megabytes when I'm removing an application?
Applications that were downloaded as subscriptions will be charged airtime or megabytes while being removed (canceled). Applications that were downloaded as purchases do not incur airtime or megabyte charges during removal from the handset.
Can I use Get It Now® anywhere in the Verizon Wireless network? Even when roaming?
Get It Now usage and downloading is available in the U.S., wherever your handset can receive a signal on the Verizon Wireless network (including roaming). If your downloaded Get It Now application does not require a network connection, you can use your application anywhere.
What's the difference between Disable and Remove Application?
Disabling an application removes the application from memory, but retains the usage and purchase information. If you only need to free up some memory but want to be able to access the application at a later time, use Disable. To restore a disabled application, just go to "Options," select the application and click "Restore." If your application is a subscription, you continue to be charged the recurring subscription fee while an application is disabled.
Removing an application deletes it completely from your phone's memory - in order to restore it, you'd have to download it and pay for it again. Airtime or Megabyte charges (depending on your price plan) apply while removing a subscription application. If you remove a wallpaper application from your handset you may delete all content that was downloaded through that wallpaper application that is stored on your handset. In order to retain the wallpaper for any such application, you must disable rather than remove the wallpaper application.